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Overview


What is the “Get ‘X-Men: Days of Future Past’ on Us” Promotion?

What is the “Purchase a Movie, Get Spider-Man on Us” Promotion?

Can I redeem points from studio reward programs within Movies Anywhere?

Which retailers are currently participating in Movies Anywhere?

How can I contact Movies Anywhere Customer Care?

What are the minimum system requirements?

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Account


How do I update or change my Profile Pic?

Why can't I register for a Movies Anywhere account?

Why can’t I log into my account?

How do I restrict movie watching?

How do I change my Movies Anywhere account password?

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Purchase & Redeem


What can I do if my code is missing, redeemed or otherwise unusable?

Why is the movie I redeemed in standard definition (SD)?

Can I watch the movies I've already purchased on Blu-ray or DVD on Movies Anywhere?

How do I purchase a movie through Movies Anywhere?

How do I add a Digital Movie or Digital Copy to My Movies?

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Technical


What can I do if my movie won't play on the Movies Anywhere app on my iOS device?

Why am I getting a playback error when playing a movie on my Android device?

What can I do if my saved movie won't play on my Android or Amazon device?

What can I do if I'm having issues with the app on a TV-connected device?

How can I improve my video playback when streaming a movie?

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Connecting Digital Retailers


How do I transfer my Disney Movies Anywhere collection over to Movies Anywhere?

Can I import multiple Disney Movies Anywhere accounts to my Movies Anywhere account?

Your movies may take up to 24 hours to appear in your My Movies library

How do I connect a Digital Retailer account?

How do I disconnect a Digital Retailer account?

Can I connect my Movies Anywhere account with more than one Digital Retailer?

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My Movies


Can I import movies to My Movies library from Digital Retailer family sharing/libraries?

A movie is missing from my Movies Anywhere library

Certain Marvel movies are missing from my Movies Anywhere library

Which movie titles are not eligible for Movies Anywhere?

How do I sort the movies in My Movies?

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Streaming and Downloading


Does Movies Anywhere support 3D, 4K or HDR?

Can I stream in high definition (HD)?

To how many computers or devices can I stream a video at one time?

How can I watch a movie without an internet connection?

To how many devices can I save a movie for offline viewing?

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Closed Captioning


What videos are available with Closed Captions?

How do I adjust my closed captioning style settings?

How do I turn movie closed captioning ON or OFF?

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