If you are attempting to redeem a valid digital code* and the following error message appears:
“Sorry, we can't recognize this code. Please check the information you entered and try again.”
Please try the following:
- Verify that your code has not expired or has been previously redeemed
- Review and reenter each letter and/or number in the code carefully. Some letters and numbers may appear similar in print (for example, “0” and “O“ or “X” and “K”)
*IMPORTANT: Please ensure you are NOT entering a participating studio's Rewards program code. This code will not redeem a digital copy of the movie and will result in an unrecognized code error.
Movies Anywhere is currently supporting certain movies from the Studios listed below. Check back regularly as our movie catalog and list of Participating Studios changes!
Sony Pictures Entertainment Inc.
Twentieth Century Fox Film Corp.
Warner Bros. Entertainment Inc.
If you are still having difficulty redeeming your valid digital code, the Movies Anywhere Support team is here to help. Please contact us for assistance.