Troubleshooting issues with the app on a streaming device or Smart TV

If you're running into issues with the Movies Anywhere app on:

Please try the following steps:

Check your connection speed: Test the speed of your connection from a device on the same network as your streaming device. To stream video, you need a high-speed connection with a minimum download speed of 3 Mbps
Restart your devices: Restart your device and network devices (modem, router, etc.) and try the Movies Anywhere app again
Reduce traffic on your network: Try minimizing the number of devices using your Internet connection when using Movies Anywhere. This will allocate as much bandwidth as possible for streaming movies
Try a wired connection: For the best performance, try using a wired connection instead of a wireless connection. To do this, connect your device to your home network using an Ethernet cable
Update your Movies Anywhere app and device: Ensure that you are running the latest version of the Movies Anywhere app and that your device is running the latest operating system