If you're running into issues with the Movies Anywhere app on:
- Apple TV
- Android TV (NVidia Shield TV)
- Roku
- Fire TV
- LG TV
- VIZIO SmartCast TV
- Samsung Smart TV
- Casting (Chromecast, AirPlay)
Please try the following steps:
- Check your connection speed: Test the speed of your connection from a device on the same network as your streaming device. To stream video, you need a high-speed connection with a minimum download speed of 3 Mbps
- Restart your devices: Restart your device and network devices (modem, router, etc.) and try the Movies Anywhere app again
- Reduce traffic on your network: Try minimizing the number of devices using your Internet connection when using Movies Anywhere. This will allocate as much bandwidth as possible for streaming movies
- Try a wired connection: For the best performance, try using a wired connection instead of a wireless connection. To do this, connect your device to your home network using an Ethernet cable
- Update your Movies Anywhere app and device: Ensure that you are running the latest version of the Movies Anywhere app and that your device is running the latest operating system
For additional troubleshooting on your specific streaming device or Smart TV, please check out the support pages below:
Apple TV - https://support.apple.com/en-us/HT200197
Android TV - https://support.google.com/androidtv/answer/7308736?hl=en&ref_topic=6121506
Roku - https://support.roku.com/article/208755548-how-to-resolve-playback-issues
Fire TV - https://www.amazon.com/gp/help/customer/display.html?nodeId=202104850
LG TV - https://www.lg.com/us/support
VIZIO SmartCast TV - https://support.vizio.com
Samsung Smart TV - https://www.samsung.com/us/support/televisions-home-theater/televisions
Chromecast - https://support.google.com/chromecast/troubleshooter/2995236?hl=en
NVidia Shield TV - http://shield.nvidia.com/support/nvidia-shield-tv/faq
Comments
0 comments
Article is closed for comments.