If you're running into issues playing a saved movie, please check the following:
Force close the app and any apps running in the background:
- Tap the Recent Apps button (looks like two overlapping rectangles) to display currently running apps
- Swipe to the left to close Movies Anywhere and all other running apps
- Relaunch Movies Anywhere and try playing the saved movie
Sign out of your Movies Anywhere account
- Tap your Profile Pic, then tap the Settings (gear) icon
- Select "Account"
- Tap "Sign Out"
- Force close the app
- Relaunch Movies Anywhere and go to settings
- Tap "Sign in" and enter your account information
- Try playing the saved movie
Delete and save the movie for offline viewing again
- Delete the movie from your device
- Launch Movies Anywhere
- Go to My Movies and select the movie to save again
- Tap "Save Offline" to save your movie to your device
- Try playing the saved movie
Delete and reinstall the Movies Anywhere app
- Go to your device's Settings
- Tap Apps or Application manager
- Scroll down to and tap Movies Anywhere
- Tap Uninstall
- Go to the Google Play store and search for Movies Anywhere
- Tap install to reinstall the Movies Anywhere app
- Launch Movies Anywhere, sign in and save the movie again
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