Why am I getting a "Licensing Error" on my iOS device?

The following error(s) appear when attempting to play a movie from Saved Movies on an iOS device without an internet connection:

• "The operation could not be completed."
• "Licensing Error: There was a problem getting licensing for this video."
• "Cannot Parse"

To resolve this issue:

1. Sign in to your Movies Anywhere account
2. Tap "My Movies"
3. Select the "Saved Movies" tab
4. Tap the "Manage" button
5. Tap the trash can icon next to the saved movie you'd like to delete
6. Go back to "My Movies", select the movie again and tap "Save Offline"
7. Once download is complete, go to "Saved Movies" and play a few seconds of the movie with an active internet connection. You should be able to play the saved movie again later without an internet connection.